First time on our booking site? Need a refresher on how to use it? Read on to find out how to book the right appointment at the perfect time with your favourite therapist!
Be sure to click the images to view them larger.
Making an account:
To make an account if you haven’t opened one before, make your way to the online booking site from www.bodypoets.com – you’ll see the “Book Online” circle on the right side of the page.
Once you’ve made it to the online booking site, click “Register as New User,” found on the lower left hand side of the page.
You will then be prompted to fill out all necessary information. This includes your full name, your email address, and your phone number. Please use a phone number where we can most easily reach you, in case we need to call about your appointment. Then click “Sign Up”.
Once you’ve completed this step, you will receive an email with your login information and password. Check your Spam box, as your email server may not recognize us yet! These are computer-generated usernames and passwords, and you can change them once you’ve logged in.
Booking Your Appointment:
When you login each time, your first screen will be the current calendar.
Find the date you would like to book, and either select the name of the therapist you wish to see, or click “View All” to see all appointments for the day.
Once you have chosen a day and a therapist you’d like to see, you can book a session. You will see the therapist’s name in the upper left hand corner. You will also see their contact information if you wish to get in touch with them directly, before the appointment. We also include the therapist’s common pressure range. All therapists can accommodate your specific needs, but some have more affinity for the pressure ranges specified.
To select an appointment, click one of the categories on the left (“New Client”, “Massage”, etc.) to view a drop-down menu. In the drop-down menu, click the small box next to the appointment option you wish to book. This will then show you which time slots (on the right) are available. Note: Time slots will be grey if they are not available for that length of appointment. In the example on the left, 3:45 and 4:00 are not available times.
Once you have selected the time slot you wish to book, you will be prompted to fill out details of the appointment. Your personal account information will be automatically generated in the appropriate fields. Note: If you are booking an appointment for a friend, please make a new account for them rather than using your account, to save confusion.
The other text boxes let us know if you are paying through one of our direct billing entities, if you are using a gift certificate, or if there is anything your therapist should know before treatment (i.e. disabilities, areas of concern, etc.)
When you have filled everything out, click “Book”.
The next screen will confirm the appointment you just booked. Be sure to review it to make sure you’ve booked the appointment you wanted.
If you notice something isn’t right, click “Cancel Booking” and rebook the appointment you were hoping for.
You will also receive an email that confirms the appointment.
If you are experiencing any issues with booking, don’t hesitate to call us at 613-222-0465 or email email@example.com. We are very happy to help.
Forgot your Password
If you have already been to the clinic, then you have an online account, regardless of whether you made it or we booked for you. If you can’t remember your user name and password, find your way to the login page on the online booking site. Click “Forgot Password” located in the lower left corner.
You will then be prompted to provide you email address. This will email you the usernames and passwords linked to that email.
Don’t remember your email on the account? Send us an email to firstname.lastname@example.org, or call 613-222-0465, and we can remind you, or change it for you.
And don’t worry if you are not a tech-savy individual, we are always happy to book your appointment by phone or email.
Be sure to check our blog again for more online booking guidance. Leave a comment below if you have specific questions!